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We’d Love to Hear From You, Get In Touch With Us!

A customer service representative will gladly help you track your order and answer questions regarding the Core X System. To check on the status of your order fill out the form below or call toll-free:

Email:

customerservice@corexsystem.com

Phone:

1 (800) 273-4955
Customer Service Hours – 8am to
8pm Monday to Friday PST
Closed Holidays

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CORE X SYSTEM RETURN POLICY

 

Core X System, LLC. values its relationship with its customers and therefore, offers a return policy for its products purchased directly from it. Under this policy, a purchaser may return to Core X System, LLC. within the applicable return policy period, products purchased directly from Core X System, LLC for a credit or a refund of the purchase price actually paid, less shipping and handling and applicable restocking fees.

Unless you have a separate agreement with Core X System, LLC, all products purchased directly from Core X System, LLC may be returned within thirty (30) days from the date on the packing slip or invoice for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees.

To return the product, you must contact a Core X System, LLC customer service representative and receive a Credit Return Authorization Number within the return policy period. You must receive a Credit Return Authorization Number in order to return the product. Email customerservice@corexsystem.com to receive your Credit Return Authorization Number.

You must ship the products within five (5) days of the date you receive the Credit Return Authorization Number. You must:

     •Ship back entire Core X System unit and all it’s components to Core X System, LLC Credit for partial returns may be less than invoice.

     •Return the product in the original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment to you.

     •Ship the product at your expense, and insure the shipment or accept the risk of loss or damage during shipment.

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